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Available Delivery Methods

In-house Workshops
Train The Trainer

Course Length: Half or One Day

Employees spend an average of 28 percent of every day on email alone.  That’s 73 days per year! Given the magnitude of time spent writing, they must be able to articulate ideas and actions clearly.

  • Write action-oriented emails that drive projects forward
  • Learn persuasive-writing skills to influence others
  • Implement top techniques for clarity and conciseness

There’s no time for miscommunication.  This training helps employees to cut writing time and produce clear documents and emails.


  • Targeting writing based on purpose and audience
  • Implementing a bottom-line-up-front format
  • Highlighting key actions or information
  • Achieving the right level of detail
  • Implementing six techniques for persuasion
  • Creating a respectful email tone
  • Crafting specific, attention-getting subject lines
  • Incorporating active voice and parallel structure for clarity
  • Trimming the fat from wordy writing
  • Proofreading for perfection
  • Bridging the divide with international writing techniques

Rave Reviews

“It was excellent.  Rated it a 12…out of 10!”  Tom Jensen, CTCA

“The breadth of the topics was valuable – it really seemed to cover all angles and perspectives.  Great pace in the class too.”  Cory Lewis, Cupertino-based Tech Company

“If you are looking for an exceptional instructor, with a wealth of knowledge, then look no further.” – Anna Johnson – IDT

“If everyone used these techniques, I might actually read all of my emails.”  Dale Little, North Carolina – Tech Company

“Wonderful.  A subject that might otherwise be boring was made fun.” Ryan Wilson, Xilinx

“Outstanding. I’ll recommend this class to my co-workers.  The facilitator was upbeat, fun, and held my attention for the entire two days.”  Linda Rivera, IBM

The course was very good and beneficial.  I wish we could have had a few more classes. I enjoyed each and every moment.”  Ram Hebbalalu, Acuson

“Best course/best instructor I have received in my 7+ years with the company (and that’s saying a lot coming from a former instructor).” JB, CAISO

“Fantastic course.  Great presenter.  Very entertaining and informative.”  Robb Barrett, Cancer Treatment Centers of America

“His communication skills are impeccable.” – Yashoda Khadilkar, Cognizant

 “This class will change the way I look at my writing!” – Carl Ribbing, Xilinx

“Excellent course.  I will definitely use the principles covered on a daily basis.” – Employee, Genentech

“It was very valuable and practical for everyday business interactions. The class was engaging and I learned a lot.  The presenter was confident and impressive!“ – EMC

“I learned A LOT from your class and appreciate the fact that you managed to present the material in an engaging way. The time flew by.  I guarantee you that this will be one of the few workbooks that I keep around for future and frequent reference” – Cupertino-based Tech Company

“Great Training.  Great Trainer!” – Xilinx – Singapore
“My favorite class to date.  Extremely useful.” – Amy Condit, Internal Training Manager, Synopsys
“We all get into habits and the class was a fantastic reminder of skills for improvement” – Pam Bishop, VIVA Physicians
“Very informative.  Great Instructor” – Allen Lewis, Sierra Nevada Corporation

“Thanks!  This was an excellent session.” – Clay, Juniper Networks

“Barry is dynamic, engaging, and humorous.  I really enjoyed this course.” – Marisa Munoz, ETA
“Barry is familiar with Japanese culture.  I highly recommend this class, especially for [cross-cultural communication] for Japanese and Western people.” – Yuki Sakai, DoCoMo
“Excellent class!” – Maria Crisostomo, Bio-Rad
“Definitely recommend it!!  Great instructor kept me awake and totally engaged.” – Shir Schleyen, Bio-Rad
“This is a useful and beneficial training that is short but precise to busy workers like us.  We can easily remember and implement the main points of the training.” – Michelle Lee, Juniper Networks – Singapore
Would you recommend this course?  100%! – Sarvenaz Naderzad, Comet Technologies
Everything was great!  I learned a lot.  – Carolyn Galvante, Walt & Co.
“Brilliant session.  Thank you, Barry!”  Drashan RV – Juniper Networks, Inc.