Clear Business, Technical, and Email Writing
Delivered to over 100 organizations, this lively, hands-on workshop trains participants in a writing process that guarantees targeted, clear, and concise documents. Participants learn best practices and apply them during the class in three writing scenarios: a persuasive document, request for action using email, and status report.
Workshop length:
1- or 2-day workshops
Objectives:
- Implement a writing process for efficient, effective writing
- Drive clear outcomes in emails and status reports
- Achieve clarity and conciseness in business and technical documents
- Improve project and company communication
Topics:
- Mastering the three principles of writing
- Clustering to capture and organize information
- Learning a conclusion-first writing format
- Knowing how to persuade an audience
- Freewriting to create a draft quickly
- Creating executive summaries and abstracts
- Revising for accuracy, clarity, and conciseness
- Avoiding sources of ambiguity
- Incorporating active voice and parallel structure
- Proofreading for perfection
- Mastering the Top 15 tips for effective email communication
- Writing procedures or instructions
- Writing status reports
- Applying tips for international writing
- Applying workshop concepts in writing exercises
Smashing reviews:
“Wonderful. A subject that might otherwise be boring was made fun.” Ryan Wilson, Xilinx
“Outstanding. I’ll recommend this class to my co-workers. The facilitator was upbeat, fun, and held my attention for the entire two days.” Linda Rivera, IBM
“The course was very good and beneficial. I wish we could have had a few more classes. I enjoyed each and every moment.” Ram Hebbalalu, Acuson
“Best course/best instructor I have received in my 7+ years with the company (and that’s saying a lot coming from a former instructor).” JB, CAISO
